XENORALITH Refund Policy

Introduction

At XENORALITH, we strive to ensure a seamless shopping experience for our customers. If you are not completely satisfied with your purchase, we are here to help.

Eligibility for Refunds

• To be eligible for a refund, your item must be unused and in the same condition that you received it.
• The item must be in the original packaging with receipt or proof of purchase included.
• Certain types of goods are exempt from being returned such as perishable goods or personalized items.

Refund Process

Once we receive your returned item, we will inspect it and notify you. If your return is approved, we will initiate a refund to your original method of payment. This process may take a few days to complete, depending on your card issuer's policies.

Late or Missing Refunds

If you have not received a refund yet, first check with your bank or credit card company. There is often some processing time before a refund is posted. If you have done all of this and still have not received your refund, please contact us at [email protected].

Shipping Returns

To return your product, please contact us at [email protected] to receive further instructions. Please note that you will be responsible for paying for your own shipping costs to return your item. Shipping costs are non-refundable.

Contact Us

For more information about our refund policy, please contact us:

• Email: [email protected]
• Phone: +1 (555) 123-4567